General Questions

What is the OnTrack Logistics Visibility Platform?

OnTrack is a Quantix proprietary Visibility Platform tool designed to provide real-time insights into all services Quantix offers. Shipping and Warehouse/Inventory visibility provides unparalleled access to truck location, ETA, or which facility is processing a packaging or inventory storage order.

What does the platform offer?

As of April 5, 2024, OnTrack offers visibility for Quantix SCS, Quantix 3PL, and Quantix Warehouse and Inventory services. CLX Logistics, Drayage, and Import/Export are expected to be integrated by the end of 2024.

How can this platform help in reducing costs?

By providing visibility into your supply chain, the platform helps identify bottlenecks, inefficiencies, and waste. This information can be used to optimize processes, reduce delays, and ultimately lower costs.

What kind of support is available if I encounter issues with the platform?

We offer complimentary support during normal working hours. You can contact us via email (ontracksupport@quantix3pl.com) or through the support portal on our website.

Can I integrate this platform with other tools we use?

Yes, our platform is designed to work with FourKites, Project44, MacroPoint, and others. Plus, OnTrack offers an API to seamlessly integrate with a variety of outside tools.